Help your neighbors file their taxes this coming tax season

Become an IRS-certified tax preparer. No experience necessary. Training is free.


The Volunteer Income Tax Assistance Program (VITA) offers free tax services to individuals and families with low to moderate incomes.  This year VITA will be offered as a “VALET VITA” service, so there will be no face-to-face contact with clients.


Countless taxpayers could be receiving EITC (Earned Income Tax Credits) and/or CTC (Child Tax Credits) if they had assistance filing their returns.  Also, clients will receive VITA assistance free of charge, which provides them added cash for essentials.


Volunteers will be able to access free on-line IRS training and certification from home by registering for a series of four Virtual VITA Certification Prep Sessions.  There are several sessions of virtual trainings to choose from – morning, afternoon or evening – beginning Monday, November 23rd, 2020 through January.


Certified volunteers will need to commit to between 4 and 8 hours per week from January through April 2021 at the United Way Center in Vero Beach.   COVID-19 safety precautions will be in place.  VITA resources and technical support will always be available.


Volunteers of all backgrounds are welcome, however, Spanish/English bilingual preparers, retirees, students and those with financial backgrounds are highly encouraged to participate.  Eligible volunteers will be able to claim CE credits. Volunteers must be computer literate.

1.       Sign-up: Complete our volunteer application 

2.       Attend Training: Once you sign-up you will receive information about our IRS-certification training and schedule.
          All sessions are now virtual

3.       Complete Certification: All VITA volunteers are required to be IRS-certified

4.       Volunteer! Once your certification is complete, you can start!

For more information, please contact Eve Ballance at or (772) 567-8900, ext. 120.